Privacy Policy for Safe Shopping with Us

When you shop on the internet, we know your first and foremost concern is security. We are online shoppers ourselves and have had all kinds of experiences. We respect your privacy and go the extra mile to protect because we want to be treated the same by other businesses. When you shop on our website, you can rest assured that you are safe and secure buying from Alpha Dog Toys for the following reasons:

Secure Shopping Cart - Our shopping cart offers 128-bit encryption, the highest level of protection for all your Internet communications, including credit card use. When you check out look for a little golden pad lock sign on the bottom right of your screen. The little lock provides the high level of protection for all the information you enter on that page. Do not check out at a website where you can't find that little lock. Those are the websites to be wary of.

Personal Information - Your personal information is strictly used for order processing. Not only do we NOT give out or sell your information to third parties, we do NOT send you our email newsletters unless you have signed up for it. Most companies automatically add your email address to their mailing list even if you've never asked for it. We do not engage in those intrusive, high pressure business practices. Some businesses will keep your information indefinitely for their convenience; we destroy all your personal information after three months after your order just long enough to help you with return and exchange if needed. You will receive only two standard emails from us regarding your order: order confirmation and shipping confirmation.

Credit Card Information - How safe and secure a website is to shop from is not just determined by how sophisticated their software is, but also how a business handles your personal information. A website can offer 128 bit encryption online, yet sell your information and later bombard you with sales emails without your permission. Worst yet, you credit card could be charged without your permission by unethical companies or individuals. We've had this horrible experience ourselves. You can rest assured that you are safe and protected here because we have taken an extreme approach to make sure this never happens: we never store your credit number. Your credit number is automatically deleted once we've processed your order. Be careful with websites that ask you to register and login. When you register with them, you give them permission to store your information which increases the risk of your information being misused.

Our goal is to be as protective as a Rottweiler and as friendly and attentive as a Labrador.